24/7 Support

We're Here to Help

Get assistance with orders, deliveries, products, or anything else you need.

Call Us

Speak directly with our support team

+254 716 354589
Mon-Sun: 7 AM - 8 PM

Email Us

Get a response within 2 hours

support@landoranch.com

Visit Us

Our farm and office location

Lando Ranch Main Office

Kiambu Road, Nairobi
Open: Mon-Fri 8 AM - 5 PM

Send us a Message

Include your order ID for faster resolution of order-related issues

Minimum 10 characters, maximum 2000 characters

By submitting, you agree to our terms and privacy policy. We typically respond within 2 hours.

Frequently Asked Questions

1How do I place an order?

Browse products, add to cart, and checkout. You can also call us for phone orders.

2What are your delivery hours?

We deliver daily from 7 AM to 8 PM. Same-day delivery for orders placed before 2 PM.

3How do I track my order?

After placing your order, you'll receive a tracking link via email and SMS.

4What is your return policy?

We accept returns within 24 hours for quality issues. Contact support for assistance.

5Do you offer bulk discounts?

Yes! Contact our sales team for custom quotes on large orders.

6Are your products organic?

All our products are 100% organic and sourced directly from local farms.

Quick Links

Track Your OrderBrowse ProductsAccount Settings
Our Support Guarantee

Why Choose Lando Ranch Support?

Ticket Tracking

Every request gets a unique ticket ID for easy tracking and follow-up

Multi-Channel

Contact us via phone, email, or form - we respond on all channels

Priority Handling

Urgent issues are escalated immediately to ensure quick resolution